Refund policy

At Plush Paw Parlor, we want you and your pets to be completely happy with your purchase. If you're not satisfied, we're here to help!

• You have 14 days from the date of delivery to request a return.
• Items must be unused and in original packaging.
• To start a return, contact us at [your email address].
• Once your return is received and inspected, we'll notify you of the approval and process your refund within 5-7 business days to your original payment method.
• Sale items are final sale and cannot be refunded.
• We do not cover return shipping costs unless the item arrived damaged or defective.